Saas / AI

Interface.ai

Interface.ai is an AI first interactive intelligence platform that serves credit unions and banks in the USA. Their AI enabled IVR automation for customer support calls significantly improves the customer experience by reducing wait times.

Interface.ai is an AI first interactive intelligence platform that serves credit unions and banks in the USA. Their AI enabled IVR automation for customer support calls significantly improves the customer experience by reducing wait times.

Founders

Srinivas Njay

Founder & CEO

About

Interface.ai is a pioneering fintech company specializing in the development of Intelligent Virtual Assistants (IVAs) for banks and credit unions. Founded by Srinivas Njay, who serves as the founder and CEO, the company has experienced rapid growth, expanding its revenue significantly over the past few years. Interface.ai's mission is centered around revolutionizing customer interactions in the financial sector by leveraging the power of artificial intelligence. Their AI-driven virtual assistants act as "personal bank tellers," providing 24/7 support to customers across every step of their financial journey. This includes offering personalized financial insights, automating transactions, and optimizing call center operations through automated voice authentication and response. Interface.ai has won several industry awards, including the Finovate and CUNA Council 'Best of Show' awards, and currently powers over 70 financial institutions in the United States. Interface.ai's technology is designed to deliver a seamless, unified customer experience across voice, digital, and employee-assisted channels. The company's AI platform is pre-trained in over 60 banking-specific use cases and is certified to the highest standards of banking accuracy. Interface.ai's solutions are built to drive automation, ensure compliance, and enhance customer satisfaction. The company has secured significant funding to further develop its agentic AI capabilities, positioning itself as a leader in the banking AI sector. With a strong leadership team, Interface.ai continues to expand its market presence and innovate in the fintech space. The company's commitment to innovation, collaboration, and customer-centricity has enabled it to become one of the fastest-growing fintech providers globally, with a focus on transforming the way financial institutions engage with their clients.

Built to Last Journey With Avataar

Discover job opportunities
at Algonomy